Becker's Healthcare November 13, 2024
Giles Bruce

An American Medical Association House of Delegates committee is considering a resolution that the organization work with payers to bill patients for patient portal messages.

Here are five things to know:

1. Several health systems have started charging patients for MyChart and other patient portal messages in recent years to get a handle on clinicians’ clogged in-baskets. However, healthcare leaders are split on the efficacy of the policy.

2. CPT codes allow providers to bill patients for portal messages that take five minutes or more of their time in a seven-day period.

3. At the AMA Interim Meeting from Nov. 8-12 in...

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