PYMNTS.com November 11, 2024

Artificial intelligence (AI) chatbots that dazzle millions with eloquent poetry and computer code are operating with fundamental gaps in their grasp of how the world works, according to new research from MIT.

The findings raise urgent questions for businesses racing to integrate large language models into their operations. Experts warn that these AI systems may excel at pattern matching and language tasks while lacking the coherent worldview to make reliable decisions about complex real-world scenarios.

“While LLMs [large language models] excel at finding patterns within datasets and can make predictions about other patterns, they are limited to the data that they have access to, which may limit the accuracy of a decision in real time,” Nick Rioux, co-founder and CTO...

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