AI Voice Assistants Insufficient for Layperson CPR Instructions
Health IT Analytics September 5, 2023
Researchers have demonstrated that layperson CPR directions provided by artificial intelligence voice assistants were often inconsistent or irrelevant.
Researchers from Mass General Brigham, New York’s Albert Einstein College of Medicine, and Boston Children’s Hospital demonstrated that artificial intelligence (AI) voice assistants frequently provided low-quality layperson cardiopulmonary resuscitation (CPR) instructions in a recent study published in JAMA Network Open.
Layperson CPR is associated with a two- to four-fold increase in survival, and many out-of-hospital cardiac arrest cases have layperson CPR performed, the research team indicated. Emergency dispatchers can provide bystanders with CPR directions, but this is not always feasible because of limited availability of emergency services, language barriers, poor audio quality, call disconnection, fear of law enforcement, and perceived costs.
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