Healthcare IT News November 4, 2025
Bill Siwicki

We spoke with a nurse expert on artificial intelligence who advises hospitals and health systems about potential hazards when working with AI vendors. She described the questions to ask those vendors, to assess whether they really understand healthcare.

For all its promise, artificial intelligence has risk. And hospitals, health systems and group practices need to proceed with caution, says Betsy Castillo, RN, vice president of clinical data abstraction at Carta Healthcare.

With more than 35 years of nursing experience and more than 15 years focused healthcare quality and analytics, Castillo leads a team of more than 200 clinical abstractors, building workflows that integrate AI with clinical judgment for Carta Healthcare’s “hybrid intelligence” technologies.

Healthcare IT News spoke with Castillo to...

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Topics: AI (Artificial Intelligence), Interview / Q&A, Technology, Trends
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