News-Medical.Net July 16, 2024
As part of a nationwide trend that occurred during the pandemic, many more of NYU Langone Health’s patients started using electronic health record (EHR) tools to ask their doctors questions, refill prescriptions, and review test results. Many of these digital inquiries arrived via a communications tool called In Basket, which is built into NYU Langone’s EHR system, EPIC.
Although physicians have always dedicated time to managing EHR messages, they saw a more than 30 percent annual increase in recent years in the number of messages received daily, according to an article by Paul A. Testa, MD, chief medical information officer at NYU Langone. Dr. Testa wrote that it is not uncommon for physicians to receive more than 150 In Basket...
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