Physicians Practice January 16, 2026
AI in health care poses risks, including misinformation and bias. Physicians must verify AI responses to ensure patient safety and accurate care.
I have previously written about the perils of AI hallucinations in the health care setting. I’d like to share an example of AI and the importance of verifying ChatGPT responses.
A friend, the customer service expert and a New York Times bestselling author, Shep Hyken, was in attendance at a meeting in Malaysia and one of the speakers asked ChatGPT the following question: “I just bought a pair of shoes from Amazon, and they messed up the order. The right-foot shoe was for the left foot, and the left-foot shoe was for my right foot. What should I...
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