PYMNTS.com October 23, 2024
AI software that crafts consensus statements from opposing viewpoints could one day be a tool for smoothing corporate negotiations and stakeholder disputes.
A new breed of artificial intelligence system can analyze conflicting positions and generate balanced group statements that capture majority and minority perspectives. This could transform how businesses handle everything from labor talks to merger discussions. Researchers and business consultants say AI could help parties find common ground faster than traditional mediation.
“We have to work together, we have to collaborate,” Hanne Wulp, executive consultant and founder of Communication Wise told PYMNTS. “These hardened, far out-of-the-middleground perceptions don’t come in handy. There won’t be many others to collaborate with. When AI-driven mediation can soften, or tweak, that lens slightly,...
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