Healthcare IT News November 7, 2025
Edward Marx, a longtime CIO and expert in IT strategy, discusses his ideas for a new way patients can interact with AI-enabled physicians – one that offers big potential, but could pose a threat to hospitals’ existing care models.
Concierge healthcare – where well-off patients who typically already have insurance pay an extra premium, sometimes a big one, to get greater attention and personalization from their care teams – is gaining in popularity.
With concierge care, for example, someone wants to be able to text their physician 24/7. And if they need to see a doctor, they want to see that doctor within 24 hours – and sometimes even at home.
Consumers pay a premium price for concierge healthcare...
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