Healthcare DIVE March 27, 2025
Early adopters of the documentation tools report positive impacts on clinician burnout and cognitive load, but their effect on productivity and financial performance is unclear.
Dive Brief:
- Artificial intelligence-backed notetaking assistants are likely reducing clinician burnout, but the tools’ financial impact for health systems is still unclear, according to an analysis published this week by the Peterson Health Technology Institute.
- Early adopters of the scribes, which typically record providers’ conversations with patients and draft a clinical note, report they appear to lessen burnout and cognitive load associated with documentation. The tools could also improve patient experience by ensuring clinicians don’t have to focus on taking notes during an appointment.
- But there’s still limited evidence on the scribes’ effect...
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