McKnight’s Senior Living November 20, 2023
Amid ever-expanding federal and state regulation for senior care and senior living operators, a new chatbot joins the latest wave of software aimed at helping with compliance concerns.
The free tool’s artificial intelligence is trained strictly on policy and procedure materials, said Kevin Goedeke, its creator.
The unnamed chatbot, developed by Goedeke’s company, NHA Stand-Up, is both less prone to “hallucinations,” or misinformation, and more relevant to the long-term care industry, which produces an inordinate amount of documentation, Goedeke said.
“The sheer volume of regulation out there is a big challenge for operators,” Goedeke told the McKnight’s Tech Daily Friday. “It’s ever-changing: you get used to doing something one way, and rules might change or get added to. You gotta...