Inside Precision Medicine October 11, 2024
Chatbots powered by artificial intelligence (AI) may be unreliable for providing patient drug information, with a study showing that they supply a considerable number of incorrect or potentially harmful answers.
The findings lead the researchers to suggest that patients and healthcare professionals should exercise caution when using these computer programs, which are designed to mimic human conversations.
Researchers found that the AI-powered chatbot studied, which was embedded into a search engine, provided answers that were of high, but still insufficient quality.
The answers also had low levels of readability, according to the study in BMJ Quality and Safety, and needed on average a degree-level education to be understandable.
“In this cross-sectional study, we observed that search engines with an AI-powered...
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