Forbes November 20, 2024
Terry Jones, founding CEO of Travelocity and chairman of Kayak, said during a recent conversation we had, “AI is the new UI” — and a light went on for me. For decades, we’ve interacted with technology through screens, buttons and menus. But a fundamental shift is underway — artificial intelligence is becoming the new user interface.
This transformation isn’t just about chatbots; it’s about AI becoming the primary means through which we interact with systems, data and machines. For business leaders, this shift represents both an opportunity and an imperative to reimagine how their organizations engage with customers and operate internally.
Generative AI Interfaces Are Taking Off
The evidence for this transformation is compelling. Major enterprises across industries are already...
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