BCG September 15, 2025
Julie Bedard, Elizabeth Lucero, Ruth Ebeling, Frank Breitling, Consuelo Garcia-Garcia, and Ayush Sakhuja

Key Takeaways

AI is rapidly and radically changing the tasks workers undertake, the talent companies need, and the ways teams interact. Organizations can act to shape the transformation.

  • Tech workers—being so close to AI-driven changes—are the first to be affected. The evolution of their work serves as a model for changes across job functions.
  • Most tech organizations are still pursuing early-stage, tool-based AI adoption. A smaller group is moving into workflow transformation. The next horizon is agent-led orchestration, where AI takes on end-to-end execution and humans steer strategy and oversight.
  • What feels advanced today will be table stakes by 2030—if not before. To stay ahead, organizations must know where they stand now and act accordingly.

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