Forbes September 18, 2024
Dr. Jamil El-Imad is Senior Research Fellow at Imperial College, Institute of Biomedical Engineering.
Many companies struggle to effectively manage knowledge workers—even more so in recent decades as the ratio of knowledge workers to material workers has increased significantly.
Many publications have explained the role that knowledge workers play in offering organizations intellectual capital, creativity, innovation and learning. However, the reason many managers still find it daunting to lead knowledge workers could be that managing humans is not a science, especially considering how much management practices must vary between cultures, environments and individuals.
Because of these challenges, many managers today are pinning their hopes on AI, believing this tech will be a substitute for human intelligence. This is happening with...
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