HIT Consultant August 29, 2024
Fred Pennic

What You Should Know:

– A new survey conducted by Talkdesk has revealed the growing optimism among consumers about the potential of artificial intelligence (AI) to improve the healthcare experience.

– While AI is still in its early stages of adoption in healthcare, patients are hopeful that it can streamline processes, reduce administrative burdens, and improve access to care.

Patients embrace artificial intelligence for administrative tasks, sensitive health queries, and communications, but desire a human touch for medical advice

The survey findings highlight the growing optimism about AI in healthcare and the potential for AI to transform the patient experience. While there are challenges to address, the future of healthcare looks promising with the integration of AI-powered solutions....

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Topics: AI (Artificial Intelligence), Patient / Consumer, Provider, Survey / Study, Technology, Trends
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