PYMNTS.com March 21, 2024

In today’s evolving digital landscape, businesses are inundated with high volumes of data.

This proliferation of information, while valuable, brings with it the challenge of effectively managing and retrieving relevant information at speed.

Integrating enterprise search capabilities that use artificial intelligence represents an incremental improvement as well as a game-changer, transforming how companies can access, analyze and activate their accumulated data repositories.

“The ability of generative AI models to be coherent and fluent when synthesizing material is a step function improvement in their output,” Eddie Zhou, head of AI at Glean, told PYMNTS during a conversation for the “AI Effect” series.

“Using these models as an interface to help businesses decide how to execute a set of tasks — that...

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