Healthcare IT News January 9, 2026
Mass General Brigham plans to make online primary care access available to all insured Massachusetts and New Hampshire residents. The primary care access situation in the Bay State has been called “dire.”
Mass General Brigham’s Care Connect program, which uses artificial intelligence paired with remote physicians who deliver 24/7 online primary care for urgent needs, is growing and will hire more clinicians.
WHY IT MATTERS
Care Connect, which launched last year, is MGB’s alternative for patients in need of but unable to find timely access to primary care services.
Its doctors “see” 40 to 50 patients a day through the AI platform, according to Dr. Helen Ireland, a primary care physician who manages the program, in an NPR story published...
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