Newswire April 18, 2025
Black Book Research

Poll Reveals Eight in Ten Healthcare Providers Are Reassessing RCM Managed Services Contracts Amid Growing Adoption of Intelligent Automation

NEW YORK, NY, April 18, 2025 (Newswire.com) – A new study released by Black Book Research reveals that healthcare organizations are accelerating a strategic shift from traditional revenue cycle outsourcing to AI-powered RCM platforms, driven by automation demands, cost control, and operational agility.

In a Q12025 survey of revenue cycle leaders from 220 hospitals and health systems, 79% reported actively restructuring or reassessing outsourcing contracts in favor of technology-first solutions. The findings mark a pivotal evolution in the healthcare financial landscape: instead of eliminating outsourcing, organizations are redefining what they expect – placing automation, transparency, and real-time...

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Topics: AI (Artificial Intelligence), Health System / Hospital, Provider, RCM (Revenue Cycle Mgmt), Survey / Study, Technology, Trends
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