Becker's Healthcare November 20, 2025
Ella Ruder

As long wait times, dissatisfaction with clinical interaction and high healthcare costs continue to plague behavioral health, teens are tapping on AI chatbots for mental health support. But without the proper guardrails, the bots may suggest harmful activities instead of guiding teens toward appropriate help, according to a Nov. 20 report from The Wall Street Journal.

Common Sense Media and Stanford (Calif.) Medicine’s Brainstorm Lab for Mental Health Innovation collaborated to test how well four AI chatbots handled mental health conversations with distressed teens.

Here are six things to know:

  1. Many teens use generative AI chatbots like ChatGPT, Claude, Gemini and Meta AI as emotional outlets or substitutes for limited access to therapy.
  1. In the study, researchers...

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Topics: AI (Artificial Intelligence), Mental Health, Patient / Consumer, Provider, Survey / Study, Technology, Trends
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