Employee Benefit News November 13, 2023
By now, organizations have a much better understanding of the types of tasks and roles they can offload to artificial intelligence. But chatbots won’t be replacing more human-centric roles anytime soon.
According to a working paper from the Massachusetts Institute of Technology, the use of hyper-intelligent chatbots is raising productivity, decreasing inequality between workers and enhancing job satisfaction. In fact, 75% of respondents who implemented ChatGPT saw improvements in team morale, collaboration and collective learning. While there are positives to this partnership between AI and employees, there will always be a limit.
“Everything’s going to have an effect on culture,” says Danny Gutknecht, CEO of Pathways, a human resources platform. “AI is definitely going to change a lot...
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