AI can improve the revenue cycle but increases risk, Moody’s says

Healthcare Finance News October 25, 2023
Susan Morse

AI has the potential to change the competitive landscape, but models that are not plug-and-play will take years to integrate into business models.

Artificial intelligence has the potential to improve revenue cycle operations, optimize labor through administrative efficiency and lower operating costs, but it comes with the risk of cybersecurity attacks and patient data breaches, according to Moody’s Investors Service.

AI has the potential to improve health systems’ bottom lines by bringing accounts receivable down and minimizing write-offs. Accounts receivables days at health systems rose to a median 48 days in fiscal 2022 from 46 days in 2020, according to fiscal 2022 median data, Moody’s said.

AI can summarize data quickly to free up clinician time, resulting in cost...

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