Computerworld January 13, 2026
Agam Shah

Companies that are successfully using AI tools and services get the most from the technology by embracing and integrating it — not by simply using it to replace their workforce.

AI is like electricity when it was first introduced more than a century ago: People understood its promise, but didn’t know what to do with it.

That’s where enterprises are with AI technology today: IT leaders know it will transform businesses, but are not yet sure how to implement it safely and securely — or how to see ROI from its use.

That’s how Deepak Seth, a director analyst at Gartner, describes the current AI landscape. His advice: companies need to shed their fear around the use of AI...

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