BCG June 26, 2024
Vinciane Beauchene, Renee Laverdiere, Sylvain Duranton, Jeff Walters, Vladimir Lukic, and Nicolas de Bellefonds

The rapid adoption of classic AI and GenAI in businesses is creating a split-screen effect:

  • On one side, employees are reporting increasing confidence in these tools over the past year as they use the tools more frequently. About half of employees are saving at least five hours a week by using GenAI at work.
  • On the other, employees who regularly use GenAI tools are more likely than others to worry about job loss. Overall, 49% of regular users believe that their job may disappear in the next ten years, compared with only 24% of employees who do not use GenAI.

These dueling and paradoxical views emerge from a global survey conducted by BCG X of 13,102 employees—from executive...

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Topics: AI (Artificial Intelligence), Employer, Patient / Consumer, Survey / Study, Technology, Trends
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