Healthcare IT News March 5, 2024
Bill Siwicki

Artificial intelligence is a force multiplier for health systems and their RCM professionals, says Noel Felipe, senior vice president and revenue cycle practice leader at Firstsource.

The healthcare revenue cycle space is facing a staffing shortage. But as hospitals and health systems manage workforce challenges and related financial impacts from bottlenecks in claims submissions and follow-ups, more are finding help from automation.

Use of machine learning and robotic process automation offers the potential to give healthcare providers the opportunity to streamline key RCM workflows while filling critical staffing gaps.

The talent shortage puts healthcare providers between a rock and a hard place, economically speaking. They’re under pressure to contain costs – but labor shortages lead to inflated wages. And without...

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Topics: AI (Artificial Intelligence), Interview / Q&A, Provider, RCM (Revenue Cycle Mgmt), Technology, Trends
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