Forbes January 2, 2025
Richard Nieva

In 2025, advancements in AI and voice technology could fulfill a promise that tech giants have been making for more than a decade.

In 2016, when newly-minted Google CEO Sundar Pichai unveiled the Google Assistant as part of his new “AI-first” agenda, he touted the fledgling voice assistant as a tool to help people complete tasks.

“The Google Assistant allows you to get things done, bringing you the information you need, when you need it, wherever you are,” he wrote in a blog post at the time.

It was a lofty goal that has, for the most part, fallen short. Too often, the software gets stumped by a request, defaulting to a web search and apologetically saying it can’t help....

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