AHIMA August 5, 2025
As a manager, Christina Christy has learned to adapt to work effectively with members on her team.
For example, she had one employee who liked to make to-do lists and put their day together piece by piece. The employee started her list with the words, “Make a list,” so she could have something to check off right away.
“But if I asked her to do something that wasn’t on her list, it would throw her,” says Christy, now director of HIM at Phelps Health. “So I would tell her, ‘Put this at the end of your list, and if you can get to it, that would be great.’ And that made it OK because she could just add it to...
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