Forbes November 25, 2025
The race to cognitive automation is well underway. For years, deterministic automation has been the backbone of reliability and compliance. While this paradigm still matters, it no longer defines the frontier. The growth of agentic AI has shifted the goalposts from task execution to contextual reasoning and adaptive decision-making.
What does this transition mean for automation strategy, platforms, and governance? Here’s three automation- robotics-focused predictions for next year:
- Less than 15% of firms will turn on the agentic features in intelligent automation suites. Two distinct models of automation are emerging. The first anchors itself in the process backbone, where narrowly scoped agents operate as embedded helpers, sitting within existing deterministic workflows. Forrester describes these workflows as “agentish.” The second...
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