MedCity News January 17, 2020
If the healthcare ecosystem wants to keep up with the millennials and the sheer numbers in which this generation is entering the workforce and economy, it is going to have to adopt an agile and evolving approach to technologies like AI, ML, RPA, among other digital technologies.
Over the last few years, as more and more millennials – or the generation born between 1981 and 1996 – have joined the workforce and the economy, they have turned everything on its head. Having grown up on a healthy dose of internet, technology, and personalization, their expectations of traditional systems, processes, delivery models are dramatically different from previous generations.
For millennials, transparency, tangible outcomes, seamless experiences, and convenience are non-negotiable – these...
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