Healthcare Innovation November 12, 2024
Mark Hagland

A senior leader at Phreesia describes the challenges and opportunities of sensitive data collection

As we noted in a report earlier this autumn, there can be considerable sensitivity for many patients around the self-reporting of data. Among the communities for which that is a factor is the LGBTQ+ (lesbian, gay, bisexual, transgender and queer) community, whose members have historically experienced discrimination and marginalization around identity issues.

And that report involved an interview with Paul Lovely, executive director of The CARE Center at Dignity Health-St. Mary Medical Center in Long Beach, California, in which he shared ways in which patient-reported data and SOGI-related data collection is improving accessibility and providing quality care for LGBTQ+ individuals. Lovely and his colleagues at The...

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Topics: Interview / Q&A, Patient / Consumer, Provider, Survey / Study, Trends
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