Patient Engagement October 2, 2017
Sixty-one percent of patients said they would choose an urgent care or retail clinic over their PCP, despite good patient primary care relationships.
Despite reported positive patient and primary care provider relationships, patients still experience barriers accessing care but see the upsides of urgent and retail care clinic offerings, according to a survey from Mercy Health System of Southeastern Pennsylvania.
The survey of 1,700 adult patients found that 59 percent of patients think their primary care provider cares about them on a personal level and 49 percent believe their PCP knows them personally, highlighting perceived positive relationships with their providers.
The data showed that patients know their PCPs in return, with 75 percent of patients saying they know their provider...
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