JAMA Network December 22, 2020
Improving the quality of health care is not an enterprise reserved for wealthier countries. Many lower-resourced countries, historically focused on expanding access to essential health services, now place a similar priority on higher quality. Universal health coverage, a key Sustainable Development Goal,1 is meaningful only if the access it ensures is to effective and safe health services.
A turning point in both scholarship and activism on quality of care was the publication of 2 landmark reports from the Institute of Medicine (now National Academy of Medicine): To Err Is Human: Building a Safer Health System and Crossing the Quality Chasm: A New Health System for the 21st Century. These reports had...