Forbes July 21, 2025
David Chou

A JAMA study examined the impact of last year’s CrowdStrike outage by surveying 2,232 hospitals and found that more than a third experienced significant system downtimes caused by a faulty cybersecurity update from the vendor. The outage disabled lab systems, disrupted scheduling tools, and cut off access to electronic health records in hundreds of hospitals. CIOs faced more than just disruption; the crisis forced them to rethink how they manage automatic system updates.

Over the past year, CrowdStrike has focused its product development on two key areas that matter most to CIOs.

Automatic System Recovery

CrowdStrike enhanced system safety and self-recovery by developing sensors for Windows and macOS to detect update failures, automatically enter safe mode, or activate CrowdStrike’s remediation...

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Topics: Cybersecurity, Health IT, Health System / Hospital, Provider, Survey / Study, Technology, Trends
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