Becker's Healthcare February 20, 2025
With “zero notice,” the Feb. 21, 2024, Change Healthcare cyberattack brought down Tampa, Fla.-based Moffitt Cancer Center’s technical clearinghouse and patient payment platform.
“I would be lying to you if I said that we were prepared for that event,” Lynn Ansley, Moffitt’s vice president of revenue cycle management, told Becker’s. “We weren’t. It didn’t cross our minds that our clearinghouse would just completely go down with no timeline to bring it back up.”
But her team’s quick response to mitigate the effects of the outage was her proudest accomplishment of 2024.
“The reason it makes me so proud is because it was Moffittwide,” she said. “Everyone across this organization was leaning in to figure out how they could...
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