Healthcare DIVE September 29, 2023
Shira Fischer

Shira Fischer, a physician policy researcher at the RAND Corporation, discusses why user trust is key to improving the embattled Oracle Cerner rollout at the Department of Veterans Affairs.

Those who have been following the new electronic health record rollout at Veterans Affairs hospitals over the past year will not be surprised to hear there’s been another bump in the road.

The “reset” or “pause” that was instituted in the spring is now being extended out until March 2024. In other words, a solution lies around the corner, maybe.

In a hearing before Congress two weeks ago, Oracle had some good news: The new EHR system has had 100% uptime for the last four months and other indicators are positive.

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