A Letter to Healthcare Leaders on ‘Transforming’ the System

MedPage Today December 19, 2024
John G. Singer

— Linear solutions won’t work

In any industry, there’s a boundary of performance for which the operational state-of-the-art is attained. This is a place of maximum convergence and hyper-commoditization. It’s a place where expertise of the past has lost its balance, unable and ill-equipped to surf the steady-breaking set of big and heavy waves crushing conventional understanding. It’s a place where the relentless pressure to produce “profit” is distorting the market strategy, putting it ahead of outcomes as the central idea. This is also a place where leading with a battle cry of “transformation” has the inspirational and persuasive energy of an emoji.

This boundary is called the “productivity frontier,” which economist and professor Michael Porter, MBA, PhD, defined as...

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