Forbes December 26, 2023
As U.S. healthcare systems struggle to reckon with past failures, delivery organizations must come to grips with a sobering reality.
Patient-consumers are growing increasingly exasperated with healthcare delivery as we know it and are demanding better. Meanwhile, retail disruptors are capitalizing on mounting frustrations by continuing to dismantle a broken and failing fee-for-service (FFS) payment model. And, the federal government, which has tried for years with limited success to break the vicious cycle of industry resistance to change, is now ramping up efforts to try and make good on past reforms. As the winds of disruption pick up speed, these stakeholders have signaled they have no interest in extending a lifeline.
Disruption in healthcare delivery is not a new phenomenon....
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