ICT&health January 12, 2026
Michiel Tebbes, SEH-arts, KNMG

During my shift at the Emergency Department (ED) yesterday, I experienced another one of those moments. An elderly lady was registered for admission due to pneumonia. In itself, not a strange diagnosis or an odd plan. But then follows the whole circus surrounding it. First, waiting for half an hour in a crowded waiting room. Then, in a wheelchair to a bed, waiting for blood collection, waiting for the doctor, waiting for blood results, waiting for the X-ray, waiting for the diagnosis, waiting for the treatment, waiting for the arrangement of a clinical bed, and finally waiting for the department to come and collect her. It is waiting, waiting, waiting…

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