PYMNTS.com March 7, 2024

Chances are pretty good that you are reading this article while you are at work. And although your boss may not be thrilled to hear that, in all likelihood, your boss is multitasking right now too.

We are pretty confident about this because you told us so.

In an edition of PYMNTS Intelligence’s “How We Will Pay”​ series entitled “How Connected Devices Enable Multitasking Among Digital-First Consumers,” 85% of consumers say they use their connected devices while at work.

The 2023 report, which is based on surveys of nearly 4,650 U.S. consumers, found that they spend approximately 25% of their time multitasking — or using their connected device to perform tasks unrelated to the primary task at hand. For instance,...

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Topics: Employer, Patient / Consumer, Survey / Study, Trends
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