Healthcare IT News July 3, 2025
Adam Ang

They will provide access to virtual consults for non-urgent conditions.

New Zealand’s new program, providing round-the-clock access to primary healthcare services, has gone live.

The 24/7 online general practice service, first announced in March and piloted in May, seeks to help relieve the overcrowding in emergency departments across the country.

The program taps three providers who offer 24/7 services: Bettr by Local Doctors and White Cross, Emergency Consult, and Tend. CareHQ, MedOnline, Pocket Lab, Practice Plus, and The Doctors Online have also been onboarded to provide online consultations for non-urgent conditions, such as common coughs and colds, allergies, and stomach flu. These providers can also issue prescriptions, laboratory referrals, and medical certificates.

“This is about making sure Kiwis...

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