mHealth Intelligence August 31, 2016
A new Deloitte survey finds that mHealth and telehealth are appealing to consumers – but they aren’t using the technology. How can providers boost the adoption rate?
Healthcare may still be lagging behind other industries in consumer adoption, but 70 percent of consumers surveyed by Deloitte want to use mobile devices to improve their health and communicate with their care providers.
The challenge, the survey says, is in getting healthcare providers to make that process easy.
“Consumers are open to technology-aided care, but providers will likely need to earn their trust on both quality of care and protection of patient information,” says researchers Greg Reh, Leslie Korenda and Claire Boozer Cruse.
Healthcare “should consider targeting caregivers as well as patients...
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