Becker's Healthcare October 30, 2024
It is not uncommon for ASCs, especially smaller facilities, to outsource billing operations to revenue cycle management companies.
In a new report published in October, Surgical Notes identified eight red flags for ASCs to watch for when seeking a billing-cycle partner.
Eight billing partner red flags for ASCs:
1. Lack of communication. Ensure that ASCs are assigned a dedicated person at the billing company who will promptly respond to queries. Ensure there is a clear system for responding to queries.
2. Decreasing collections and strained cash flow. Be sure that when entering the partnership, the billing company prioritizes completing an extensive assessment of its new client’s revenue cycle performance to identify problems and opportunities for improvement....