75% of patients say medical bills are too complicated: 5 survey takeaways

Becker's Healthcare October 29, 2024
Alexandra Murphy

Seventy-five percent of patients say medical bills are too complicated, according to a new survey from Flywire, a payments platform; that figure is up from 65% in 2021.

For the survey, Flywire polled 2,004 U.S. adults between July 9 and 16.

Here are four more takeaways:

1. Nearly all respondents (95%) said there needs to be a simpler way to understand and pay for medical bills.
2. Ninety-three percent of patients said they want easier ways to...

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