Becker's Healthcare February 24, 2020
While retail and banking have led the way in delivering digital experiences that cater to consumers’ wants and needs, healthcare is quickly catching up, with a majority of patients of all ages using online platforms to carry out healthcare transactions, a new report finds.
The “Reimagining Commerce 2020” report from software company Episerver surveyed more than 4,000 consumers from the U.S., U.K., Australia, Germany and Sweden about their online platform usage.
A significant percentage of respondents across the board, aged 18 to 72, reported having used a digital platform...