HealthLeaders Media August 29, 2024
There are seven tips for CMOs to help clinicians communicate well during telehealth visits, according to the CMO of RWJBarnabas Health.
KEY TAKEAWAYS
– Patients may need more time to respond to questions during telehealth visits compared to in-person visits.
– It helps to start a telehealth visit with small talk.
– A clinician’s virtual or real background during a telehealth visit should project a professional image.
Telehealth visits increased exponentially during the coronavirus pandemic and remain well above pre-pandemic levels.
According to a study, the rate of telehealth visits among commercially insured U.S. adults increased from 0.3% of all healthcare encounters in March 2019 to 23.6% of encounters in June 2020.
A recent journal article, which was published by...
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