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7 Ways CMOs Can Improve Telehealth Sessions
HealthLeaders Media August 29, 2024
There are seven tips for CMOs to help clinicians communicate well during telehealth visits, according to the CMO of RWJBarnabas Health.
KEY TAKEAWAYS
– Patients may need more time to respond to questions during telehealth visits compared to in-person visits.
– It helps to start a telehealth visit with small talk.
– A clinician’s virtual or real background during a telehealth visit should project a professional image.
Telehealth visits increased exponentially during the coronavirus pandemic and remain well above pre-pandemic levels.
According to a study, the rate of telehealth visits among commercially insured U.S. adults increased from 0.3% of all healthcare encounters in March 2019 to 23.6% of encounters in June 2020.
A recent journal article, which was published by...
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