RevCycle Intelligence September 27, 2023
A new survey of healthcare finance and revenue cycle leaders shows a lack of denials management automation but plans to move away from manual processes soon.
Most hospitals and health systems are not automating any component of denials management, according to a recent survey of healthcare finance and revenue cycle leaders.
Commissioned by technology provider AKASA, the survey fielded responses from more than CFOs and revenue cycle leaders at hospitals and health systems across the US through the Healthcare Financial Management Association’s (HFMA) Pulse Survey program.
The survey found that just 38 percent of the hospitals and health systems represented by respondents had some level of denials management automation. Meanwhile, the majority—62 percent—said their organizations are not currently automating...
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