6 Steps For Navigating a Cyberattack

HealthLeaders Media March 14, 2024
Jasmyne Ray

Having a back up plan can prevent major revenue cycle disruptions.

Cyberattacks affect all of an organization’s operations, including revenue cycle, preventing them from submitting or processing claims and even processing payments. The recent Change Healthcare cyberattack is reportedly costing affecting pharmacies $100 million a day.

Heather Modjesky, board member for the American Academy of Ophthalmology, emphasizes the importance of having an established contingency plan in the event of a cyberattack.

In a resource article for the academy’s website, Modjesky recommended the following practice management tips in the event of a cybersecurity attack:

1. Gather pertinent information, such as revenue and electronic funds transfer information and claims information, while establishing alternative claims flow measure for top payers.
2. Acknowledge how long...

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