Becker's Healthcare November 14, 2024
Giles Bruce

An Iowa health system has experienced the highs and lows of virtual nursing since launching the technology amid the pandemic.

Here are six things to know, according to a Nov. 13 KCCI story:

1. Patients told the news outlet they love the care model at Des Moines-based MercyOne. “It just seems unbelievable. … It’s amazing to me,” said patient Lerene Clinton.

2. The virtual nurses provide an “extra set of eyes” and can help fill gaps in a time of nursing shortages, according to the story. They help with charting and make calls to physicians. Virtual nurses include nurses who want to stay in the career longer in a less physically demanding fashion.

3. Sometimes, virtual nurses aren’t available, one...

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