Forbes October 31, 2023
Deb Gordon

Americans are clearly struggling with their healthcare costs, as recent studies have shown. But affordability challenges are only part of the story. A new report sheds light on factors in addition to cost that keep people from paying their medical bills.

According to the 2024 Healthcare Financial Experience Study published by Cedar, a patient financial platform, ability to pay—not bad intentions—are the main reason people don’t pay their medical bills.

Cedar surveyed more than U.S. 1,200 adults aged 26 and older, all of whom had visited a doctor for themselves or a dependent in the past year and report being responsible for making healthcare decisions and paying medical bills.

Nearly three-quarters (72%) of adults surveyed said that affordability is the...

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