TechRepublic October 31, 2019
KPMG analyst predicts the milestones we can expect from virtual assistants powered by artificial intelligence over the next 10 years.
Now that Siri and Alexa have moved from guest to family member at home, the next frontier for artificial intelligence-powered virtual assistants is the office.
KPMG analyst Traci Gusher thinks that these assistants will soon move out of the basic “What’s the weather going to be?” phase to take on more work-specific tasks. In the next stage of artificial intelligence (AI) development, humans will be able to use virtual assistants as notetakers. These assistants will need coaching along the way just like any junior employee. Gusher predicts the technology will reach the ideal state...