MedCity News December 3, 2025
The promise of automation in RCM is undeniable, but achieving it requires more than simply adopting new tools. Hospitals must take deliberate steps to prepare their people, processes, and systems for change.
Revenue cycle management (RCM) is consistently considered among the top use cases for artificial intelligence (AI) and automation in healthcare.
For those familiar with healthcare finance, the potential advantages of AI and automation for RCM are clear. RCM is filled with repeatable, frequent processes that can be standardized — such as prior authorizations, referrals, claims management, and admission notifications — making it especially well-suited to the efficiencies automation can deliver.
By streamlining these common RCM tasks, automation can reduce administrative burdens and expenses while enhancing efficiency...
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